Service
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Service

 

National Business Equipment and Supply employs a team of fully trained and authorized service specialists. Our technicians are factory trained for Kyocera and Xerox equipment.   Our service staff averages over 16 years experience and continually updates their skills with regular training. Their expertise will get your equipment up and running quickly and effciently.   We offer on-site service in a 75 mile radius of Albany, you can also bring your equipment to our location.  

Need Service?   If your Kyocera-Mita or Xerox device needs service call 518.724.6455 

Service Contracts-  One of the best ways to control costs are service contracts.   National Business Equipment and Supply has a variety of service contract offerings to maximize your equipment investments including:

  • Cost-Per-Click:  All inclusive contract includes parts, labor, and supplies.  Excellent for maintaining cost certainty.  Predictable billing makes budgeting and total cost of ownership easier to calculate. includes proactive preventive maintenance and priority dispatch.
  • Per-Call:  Service billed on a Time and Materials basis.  Can lower costs when running trouble free, however, a large unexpected problem could end up with significant unexpected costs.
  • Customized:  We can customize a Service Contract based on special needs.

Xerox PagePack Service-  For selected Xerox products, PagePack is an all-inclusive service agreement, combining service and supplies onto one simple monthly plan.  Peace of mind, quality assurance and transparency of total costs- PagePack is flexible and tailored to your print needs.  PagePack benefits include: 

  • Straightforward plan for supplies and service-includes everything but paper!
  • Regular billing to effectively manage costs-predictable invoicing.
  • Automatic meter readings- nothing to forget to submit every month.
  • Rates not affected by high toner coverage- no penalties for unusually high coverage jobs.
  • FREE overnight shipping of genuine XEROX supplies

Need more information?   Call 518.724.6455 or download the PagePack brochure

 

 

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